In the meantime, I will be busy trying to recover my designs in some form or fashion time to save Christmas. I've enclosed Sketch Screen views of the various messages in the hopes that you can sort this out. I have many sketch up files that I cannot open, let alone use for making Christmas gifts (I'm a woodworker on a very small budget), and get this, the makers of SketchUp changed the file format so I can't roll back to an earlier version of SketchUp and I can't use SketchUp 2018. However, when I opened the app, "SketchUp 2017" I got the error message of no "graphic accelerator." In short, the generic MS driver doesn't cut it and your product is blocked. Microsoft also installed a work around of a "generic" display, so I'm able to write this note with clarity. Notice - however Microsoft's instruction said "Contact the hardware vendor." Since the implementation of Windows 10 several years back, Acer has taken the position that further driver updates are under Microsoft's umbrella. This has worked fine on my Acer until this update. I purchased a brand new Aspire E15-575G-53VG less than a week ago, and I went to the Acer website to download drivers for it to make sure everything was as it should be. Follow the on-screen instructions to install it manually. Find the driver you want and click Download. Select the Operating System you’re using. Enter your device serial number and click FIND or select your device in the category. Go to the Acer official download website. I hope you will be proactive and talk with Microsoft and Acer to resolve the issue below in a timely fashion.Īmong other things, this release has blocked the "Intel(r) HD Graphics" as shown below with error code 48, known to cause issues with Windows. Go to the support site for your mode l, enter your model name and download the latest VGA driver. Option 1 Download and install the driver manually. Select your desired restore point date and time and hit next and finish. Help keep the environment clean by trading in or recycling your old technology. Find answers to commonly asked Windows 11 questions. ![]() Drivers and Downloads Acer Answers Acer Community Product Details Operating System. Once system restore windows open, normally it will suggest a restore point (sometimes it doesnt) if it does, select the 2nd option and hit next. Product Support - E5-573 Acer United States. ![]() ![]() I'm on the Windows Insider Slow track so I've just received release17744.rs5 (October 2018) of Windows 10 home edition. Open the run box by pressing the Windows key + R and type rstrui.exe.
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